Important Notice on CoinEx’s Orderly Cessation of Operations

Dear CoinEx Users,

After prudent evaluation, and in light of the prolonged downturn in the cryptocurrency market, the significant contraction in overall industry trading volume and liquidity, and the continuously rising regulatory requirements across major jurisdictions, as well as compliance costs and operational uncertainties that have exceeded reasonable boundaries, CoinEx has decided to cease operations and enter into an orderly cessation process.

Starting from the date of this announcement, September 15, 2026, the platform will gradually cease services according to the schedule below. Withdrawal services will remain available from today to December 22, 2026.

CoinEx maintains an asset reserve ratio of over 100%. All user assets are fully backed and available to withdraw. For details of the Proof of Reserves, please refer to: PoR Link.

I. Key Timeline

II. Cessation Arrangements for Non-Spot Services (Before Sep 22, 2026)

Registration

Starting from September 15, 2026, all new user registrations will cease.

Deposit Services

Starting from September 22, 2026:

1. On-chain deposit services will cease. CET deposits will remain available until September 29, 2026;
2. Except for necessary asset-related operations, users are advised not to deposit any digital assets into CoinEx from today onward.

Referral Rewards

Starting from September 15, 2026:

1. Commission payments to all users will cease;
2. Undistributed rewards from ongoing or unsettled operational campaigns will no longer be distributed.

Fiat Services

Starting from September 15, 2026:

1. No new fiat-related advertisements or orders will be accepted;
2. Merchants may cancel their merchant status and withdraw their merchant security deposits;
3. Users are advised to complete any ongoing orders as soon as possible.

Starting from September 22, 2026:

1. Fiat services will cease;
2. Unsettled disputed orders will continue to be handled in accordance with the existing appeal and dispute resolution procedures until they are fully resolved;
3. The platform will return merchant security deposits. For merchants with disputed orders, the security deposit will be returned after the relevant appeal orders have been fully processed.

Futures Trading Services

Starting from September 15, 2026:

• All futures markets will enter Reduce-Only Mode, and users may only close existing positions;
• Funding rates will continue to operate normally during the window period.

Starting from September 22, 2026:

• Futures services will cease, and all unfilled futures orders will be canceled;
• Any positions that remain open will be forcibly settled by the platform, with the settlement price based on the index price;
• Users are advised to close their positions on their own before this time.

Strategic Trading Services

Starting from September 15, 2026:

• No new Strategic Trading strategies may be created, including Auto-Invest Plan, Spot Grid, and Futures Grid.
• During this period, users may manually stop strategies, cancel orders, or close positions.

Starting from September 22, 2026:

• Strategic trading services will cease. The platform will end all running strategies and cancel all pending orders;
• Any open positions under Futures Grid strategies will be closed and settled by the platform in accordance with the applicable futures rules.

OnChain Services

Starting from September 22, 2026:

• OnChain trading services will cease. Users may complete the disposal of relevant assets before this time;
• Any unprocessed assets will be sold and settled by the platform.

Margin Trading and Loan Services

Starting from September 15, 2026:

• New borrowings and loan renewals will cease;
• Users should repay outstanding loans and handle the relevant collateral assets as early as possible.

Starting from September 22, 2026:

• For loans that remain unpaid, the platform will process the relevant collateral assets in accordance with the existing liquidation rules;
• Proceeds from the disposal will first be used to repay the loan, and any remaining balance will be credited to the user’s relevant asset account.

Earn and Staking Services

Starting from September 15, 2026:

• New subscriptions to Flexible Savings, Fixed Savings, Dual Investment, and staking-related products will cease;
• Users may redeem their products on their own during the window period.

Starting from September 22, 2026:

• All earn and staking services will cease, and the platform will uniformly redeem all products;
• For fixed savings products, yields will be calculated in proportion to the actual lock-up period;
• For dual-investment products, yields will be settled according to the actual settlement time and applicable product rules;
• The redeemed principal and yields will be credited to users’ spot accounts.

III. Spot Services and Asset Disposal (Before September 29, 2026)

Cessation of Spot Trading Services

Starting from September 29, 2026:

• All spot trading services will cease, and the platform will cancel all unexecuted spot orders;
• Any remaining liquidity will be withdrawn by the platform, and the corresponding assets will be credited to users' Spot Accounts. 
• Before spot trading ceases, all trading pairs will remain available for normal trading. Users are advised to dispose of their holdings as early as possible.

Disposal of Non-USDT Assets

Starting from 02:00 on September 29, 2026 (UTC), non-USDT assets held in user accounts will be processed according to the following rules:

1. Assets with liquidity in external markets: The platform will, based on actual circumstances, dispose of such assets in external trading markets and convert them into USDT based on the net proceeds from the actual sale. The corresponding USDT will be returned to users’ spot accounts. The platform will process these assets in batches during the withdrawal period and will not issue separate announcements for each batch.
2. Assets with no liquidity in external markets: The platform will gradually delist such assets and will no longer maintain the relevant wallets. If users hold such assets, please withdraw them to an on-chain wallet before this time. Afterward, the platform will no longer assume responsibility for the custody or redemption of such assets.
3. Asset disposal records: After asset disposal is completed, users’ account balances and transaction history will be updated accordingly. Users may check the results of the relevant asset disposal through their account balances and transaction history.

If you wish to withdraw assets in their original form, please make sure to complete the relevant operations before 02:00 on September 29, 2026 (UTC). After that time, the platform will gradually proceed with the disposal of remaining assets according to the process described above.

IV. CET-Related Arrangements (Before September 29, 2026)

CET Repurchase

The platform will repurchase all CET at a unified price, with no quantity limit and no additional conditions. The repurchase arrangements are as follows:

From September 15, 2026 to September 29, 2026:

1. Repurchase price: 0.005 USDT/CET;
2. The platform will continuously place buy orders at the repurchase price in the CET/USDT trading pair, and users may sell CET at any time;
3. Trading fees for the CET/USDT pair will be waived during the repurchase window.

Starting from September 29, 2026:

1. The repurchase window will end. Any remaining CET in user accounts will be automatically repurchased by the platform at the repurchase price. No action is required from users. 
2. The corresponding USDT proceeds will be credited to users’ spot accounts;
3. The repurchase channel will end thereafter, and no further repurchase or redemption arrangement will be provided for CET.

Cessation of CSC and OneSwap

Starting from September 29, 2026:

1. CoinEx Smart Chain (CSC) and OneSwap will cease operations;
2. The redemption window for the cross-chain bridge will end at the same time as the cessation of CSC services. Please complete asset redemptions before this time;
3. CET deposit services will cease. Users holding CET on-chain should allow sufficient time for on-chain transactions and deposit confirmations, and complete the relevant operations as early as possible.

V. Withdrawal and Platform Cessation Arrangements

Withdrawal Deadline

1. Withdrawal services will cease at: 02:00 on December 22, 2026 (UTC).
2. In accordance with the “Disposal Arrangements for Non-USDT Assets”, if you wish to withdraw assets in their original form, please make sure to complete the relevant operations before 02:00 on September 29, 2026 (UTC).

Before the withdrawal deadline, CoinEx will continue to provide withdrawal services, which will not be affected by the orderly cessation of other services. Users are strongly advised to complete withdrawals as early as possible. As some blockchain networks may experience congestion, changes in transaction fees, or longer confirmation times, please plan your withdrawal schedule accordingly and avoid making concentrated withdrawal attempts close to the deadline.

Platform Cessation Arrangements

1. After the withdrawal period ends, any USDT assets that have not been withdrawn will be transferred by the platform into independent custody. Pursuant to Clause 5.3 of the CoinEx Terms of Service, after the termination of the account relationship, users shall withdraw the assets they hold on CoinEx within 90 days, namely by December 22, 2026. For assets not withdrawn by the deadline, the platform will charge custody fees in accordance with the relevant agreement and this announcement. The custody fee will be charged monthly at 5% of the original asset balance as of the end of the withdrawal period.
2. Users may submit claims through the official email address (support@coinex.com), in accordance with the claim procedures to be announced by the platform subsequently. During the claim process, users may be required to complete identity re-verification and other necessary security reviews.
3. The deadline for custody claims is August 22, 2028. Any relevant assets that remain unclaimed by that date will be disposed of in accordance with applicable laws, regulations, and relevant procedures.

VI. Security Reminder

During the cessation of CoinEx operations and the platform cessation period, users are strongly advised to remain vigilant against fraudulent information impersonating CoinEx.

1. Please obtain information only through official channels. The only official CoinEx website is www.coinex.com. Official information will be released through the official website and officially verified social media accounts.
2. CoinEx will NEVER, under any circumstances, ask for your private keys, passwords, or verification codes, nor will CoinEx ever ask you to transfer assets to any address for the purpose of “unfreezing,” “compensation,” or “airdrops.”
3. This announcement is the final announcement issued by CoinEx. All arrangements shall be subject to this announcement, and no further announcements will be issued thereafter. Any “new announcement,” “supplementary rules,” or “policy adjustment” appearing in the name of CoinEx is fraudulent. Going forward, official reminders regarding withdrawals will only be sent via email, internal messages, and verified social media accounts.
4. If you have any doubts about the authenticity of any information, please verify it through the CoinEx Official Verification Channel.

VII. CoinEx Wallet and CoinEx Vault

CoinEx Wallet and CoinEx Vault are business services independent of the CoinEx exchange platform and are not within the scope of this cessation of operations.

The cessation of operations and related business adjustments of the CoinEx exchange platform will not affect the normal operation of CoinEx Wallet and CoinEx Vault. The relevant services will continue to be provided in accordance with their respective applicable service terms and operational arrangements, and users may continue to use these services as normal.

Please note: the business cessation, asset disposal, and withdrawal arrangements described in this announcement apply only to the businesses related to the CoinEx exchange platform, and do not apply to CoinEx Wallet or CoinEx Vault.

VIII. Final Words

CoinEx officially launched on December 22, 2017. Nine years later, on that same date, the platform closes. We grew from a small team of engineers into a global exchange serving tens of millions of users. Along the way, we experienced the highs and lows of this industry together — bull markets and bear markets, uncertainty, and everything in between.

For some of you, CoinEx was your first crypto trade. For others, it was a platform you relied on through different stages of the market. However you used it, what you entrusted to us was never just assets. It was your trust, and we didn't take that lightly.

To the CoinEx team: crypto never sleeps, and neither did you. For nine years, you kept the systems running, supported users, and built this platform's story. Whether you were here for 3 months or 9 years, thank you.

And to everyone who traded with us, thank you for choosing CoinEx and being part of this journey.

CoinEx Team
Sep 15, 2026