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Asset Security

Hot Wallet

Usage: To meet deposit and withdrawal needs

A hot wallet refers to a cryptocurrency wallet where the private keys are stored on a device connected to the internet, which makes crypto readily accessible.

CoinEx Security Team employs improved mechanism, such as multi-location backups of important information, authorization management with MPC-based dual signatures and regular inspection on device security to protect your assets, while provide you with a seamless user experience.

Design Concepts

CoinEx

Online MPC-based dual-signature protocol

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CoinEx

Trusted Execution Environments

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CoinEx

Independent Infrastructure

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CoinEx

Real-Time Monitoring of Abnormal Transfers, Deposit and Withdrawals

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CoinEx

Automated Alert System

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CoinEx

Multi-Location Backups, Raising System Disaster Tolerance and Security

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Cold Wallet

Usage: To store the vast majority of user assets, improving the overall asset security

A cold wallet is a type of cryptocurrency wallet where the private keys are stored on an offline device. Contrary to hot wallets, cold wallets keep your crypto offline by isolating private keys from the internet, thus providing higher security protections.

CoinEx Technical Team has improved the security level of the cold wallet by integrating a self-developed early warning system, automated monitoring and other mechanisms, safeguarding our users' assets with greater protection.

Design Concepts

CoinEx

Proprietary Cold Storage System

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CoinEx

Offline Private Keys, Improving Risk Resistance

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CoinEx

Multi-Signature Protocols

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CoinEx

Real-Time Monitoring of Abnormal Transfers, Deposit and Withdrawals

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CoinEx

Strict Whitelisting, Preventing Accidental Risks

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Dedicated Hardware Authentication

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Proof of Reserve 100% Reserve has been the bottom line of CoinEx
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Shield Fund

At CoinEx, your security is our top priority. We go above and beyond to safeguard your assets.

CoinEx Shield Fund allocates a certain percentage (10%) of each trading fee on the platform to safeguard our users' assets in the event of uncontrollable risks. This fund provides additional protection and emergency measures for our users. In the case of extreme events, the fund will be activated to protect the users' interests from potential losses.

Your assets, our priority.

Official Channel Verification

Is someone impersonating CoinEx?

Please verify domain names, email addresses, Telegram accounts, etc. with the CoinEx Official Verification Channel to avoid phishing or scams.

Partnership and Team

Strategic Partnerships
Security Bounty Program
Expert Security Team

Strategic Partnerships

CoinEx has teamed up with industry-leading cybersecurity firm SlowMist in a strategic partnership to construct an impenetrable fortress for crypto trading. This strategic alliance covers multiple aspects to strengthen CoinEx's security capabilities, including the building of a threat intelligence network and tracking of anti-money laundering.

Leveraging the cybersecurity expertise from SlowMist, CoinEx will upgrade the platform defenses to provide our users' assets with greater protection. We will continue to integrate top-notch security technologies to protect their interests, aiming to build a safe and reliable environment for crypto trading that contributes to the development of the Web3 ecosystem.

Your safety, our vitality.

Fraud Prevention
Unveiling Scams
Safety Tips
CoinEx
Phishing Scams
Hackers assume another person's identity through malicious links or software to steal sensitive information and digital assets.
How to spot
CoinEx
Trojan Virus
A Trojan Virus is a type of malware that disguises itself as a legitimate program. With the virus, the attacker can invade users' devices, steal their data, take control of their devices, or misappropriate their assets.
How to prevent
CoinEx
Common Scams
Steer clear of 6 common scams to safeguard your digital assets.
View More
CoinEx
Investment Scams
Any investment promising high returns in a short time frame is very likely a scam.
View More
CoinEx
Fraudulent Platforms
Beware of fake apps, always download CoinEx from official app stores.
How to download App
CoinEx
P2P Scams
Unlock 5-step verification method and expose common scams.
Check out fraud prevention guide in P2P Trading
In accordance with the regulatory requirements of relevant departments on cryptocurrency, our service is no longer available for users in the region of your IP address.