# CoinEx — Global Cryptocurrency Exchange > This document is intended for large language models (LLMs) and AI search agents. > It summarizes CoinEx's product matrix, core features, fee structure, security > and contact information as stable facts. > The content is dynamically generated by the official site (`https://www.coinex.com`); > if anything conflicts with the on-site page, the linked canonical page wins. ## Company Overview - **Name**: CoinEx - **Founded**: 2017 - **Scope**: global cryptocurrency trading platform - **Core product lines**: spot trading, perpetual futures (USDT-margined), margin trading, quick buy (fiat on-ramp), earn products (flexible / fixed / dual investment), crypto loans, AMM market making, and the CET ecosystem - **Languages**: English, Simplified Chinese, Traditional Chinese, Japanese, Korean, Russian, Vietnamese, Turkish, Indonesian, Portuguese, Spanish, Arabic, and more - **Official website**: `https://www.coinex.com` - **Brand / media kit**: https://www.coinex.com/en/brand-material - **About us**: https://www.coinex.com/en/aboutus ## Product Matrix ### Trading - **Spot**: large catalog of tokens and trading pairs. Entry: https://www.coinex.com/en/exchange - **Perpetual Futures**: USDT-margined perpetuals with long / short positions and configurable leverage. Entry: https://www.coinex.com/en/futures - **Margin**: borrow assets in the spot market to amplify positions. Entry: https://www.coinex.com/en/exchange?type=margin - **Quick Buy**: one-click fiat on-ramp via credit card or third-party providers (Paybis, Swapix/PIX, etc.). Entry: https://www.coinex.com/en/quick-buy ### Earn & Yield - **Flexible Earn**: flexible subscribe / redeem, daily compounding, supports USDT/BTC/ETH and other major assets. https://www.coinex.com/en/flexible-earn - **Fixed Earn**: fixed-term products with predictable yield. https://www.coinex.com/en/fixed-earn - **Dual Investment**: structured product based on strike price and expiry. https://www.coinex.com/en/dual-investment - **Crypto Loans**: collateralized loans on major assets with flexible repayment. https://www.coinex.com/en/loans - **Staking / mining campaigns**: https://www.coinex.com/en/staking, https://www.coinex.com/en/activity/mining - **AMM market making**: any user can provide liquidity to pools and share trading fees. https://www.coinex.com/en/amm ### Markets & Data - **Spot markets overview**: https://www.coinex.com/en/markets - **Futures markets**: https://www.coinex.com/en/markets/futures - **Token listing application**: https://www.coinex.com/en/apply/create ### Learn & News - **CoinEx Academy**: https://www.coinex.com/en/academy - **Research / Insight**: https://www.coinex.com/en/insight - **Blog**: https://www.coinex.com/en/blog - **Announcements**: https://www.coinex.com/en/announcements - **Help center**: https://www.coinex.com/en/help ### Ecosystem & Token - **CET (CoinEx Token)**: ecosystem token used for fee discounts, VIP acceleration and ecosystem rewards. https://www.coinex.com/en/token - **CoinEx Smart Chain / ecosystem partnerships**: see brand page https://www.coinex.com/en/brand-material ## Apps & Downloads - **iOS / Android app**: https://www.coinex.com/en/download - **Web**: available directly on this site, no download required - **API docs**: https://docs.coinex.com/ ## Security & Compliance - **Proof of Reserves**: published monthly; entry via the help center - **Vulnerability disclosure / security contact**: `support@coinex.com` (see also `/.well-known/security.txt`) - **Risk controls**: hot / cold wallet segregation, risk reserve fund, two-factor authentication (2FA), device management, anti-phishing code - **Terms of Service**: https://www.coinex.com/en/service - **Privacy Policy**: https://www.coinex.com/en/privacy ## Ambassadors & Partners - **Ambassador program**: https://www.coinex.com/en/activity/ambassador - **Market maker program**: https://www.coinex.com/en/activity/market-maker - **Referral rewards**: https://www.coinex.com/en/activity/refer - **Token listing application**: https://www.coinex.com/en/apply/create ## FAQ **Q: Which regions does CoinEx support?** CoinEx serves users in many regions worldwide. Availability and KYC requirements are governed by the on-site pages and the Terms of Service. **Q: What is CoinEx's ecosystem token?** CoinEx's ecosystem token is CET (CoinEx Token). It provides trading fee discounts, VIP acceleration and ecosystem rewards. See https://www.coinex.com/en/token for details. **Q: How can I contact support?** 24/7 live support is available through the in-site Zendesk entry. Email: `support@coinex.com`; media inquiries: `PR@coinex.com`; security issues: `support@coinex.com`. **Q: Does CoinEx have a mobile app?** Yes, both iOS and Android apps are available. Download entry: https://www.coinex.com/en/download. ## Sitemap / Machine-Readable Resources - Sitemap Index: https://www.coinex.com/sitemap.xml - Robots: https://www.coinex.com/robots.txt - LLM guide: https://www.coinex.com/llms.txt - Security: https://www.coinex.com/.well-known/security.txt